Refund policy
At Smart Living UAE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unopened, and in their original packaging.
- Proof of purchase is required for all returns.
- Customized, clearance, or final sale items cannot be returned.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Refunds
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days through the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Contact
Email: smartlivinguae01@gmail.com
Phone/WhatsApp: +92 345 3179951